Privacy Policy
Enfant Organic ("we," "us," "our") operates enfantorganic.com serving customers across the UAE and Oman. Our UAE operations are managed by Ayzlin General Trading FZCO (Dubai License No. 556223), and our Oman operations are managed by Royal Touch Trading and Contracting LLC (CR No. 1508141).
1. Information We Collect
- Personal details: Name, phone number, email, delivery address
- Order information: Purchase history, payment method (card, COD, bank transfer)
- Technical data: IP address, browser type, device info (via cookies)
- Communication data: WhatsApp messages when confirming orders
2. How We Use Your Information
- Process and deliver your orders
- Communicate order updates (via WhatsApp, email, or phone)
- Improve our website and product offerings
- Send promotional offers (only if you opt in)
- Run advertising campaigns via Meta Pixel and Google Analytics
3. Sharing Your Information
We do not sell your personal data. We may share information with:
- Delivery/courier partners to fulfill orders
- Payment processors to complete transactions
- Service providers (e.g., Google Analytics, Meta) for site performance and advertising
4. Data Security
We use industry-standard measures to protect your data. Card details are processed securely and are never stored on our servers.
5. Your Rights
You can request to:
- Access or update your personal information
- Opt out of marketing communications
- Request deletion of your data (subject to legal/order-record requirements)
6. Cookies
We use cookies for site functionality and advertising. See our full Cookie Policy for details.
7. Contact Us
For privacy-related questions, reach out via our website or WhatsApp customer support.
