1. Shipping Policy

We ship Enfant Organic essentials to all GCC markets, specializing in organic baby clothes UAE. Our trusted couriers guarantee safe, premium delivery to Dubai, Abu Dhabi, and Oman. Orders are processed promptly to ensure your dermatologically tested products arrive within the confirmed timeframe for maximum efficiency.

2. Delivery Timeframe

- Within Oman: 1 to 2 business days
- Other GCC Countries: 4 to 10 days (Depending upon location)

3. Shipping Charges

- Oman: 1.5 OMR (Free delivery on order over 15 OMR.)
- UAE: 15 AED/ 1.570 OMR (Free delivery on order over 150 AED.)
- Qatar: 37.40 QAR/ 3.950 OMR
- Saudi Arabia: 77.94 SAR/ 7.990 OMR
- Kuwait: 7.94 KWD/ 9.990 OMR
- Bahrain: 9.80 BHD/ 9,990 OMR

Delivery charges will be calculated and shown on the checkout page, based on the country and shipping location.

4. Avoid Delivery Delays

Please ensure that you provide your complete shipping address, including area, building number, and correct contact number, to avoid any delay in your delivery.

5. Payment Confirmation

After completing your payment, you will receive an order confirmation email at your registered email address. This email will serve as confirmation that your payment was successfully processed and your order has been placed. (Cash On Delivery Also Available)

6. Order Tracking

After your order is shipped, a tracking number will be provided via email or SMS. This allows you to track your shipment in real-time.

7. Shipping Restrictions

We offer fast delivery of organic baby clothes and dermatologically tested skincare across the UAE, Oman, and the GCC. Currently, shipping is exclusive to these regions to ensure the highest service standards for our local families.

8. Damaged or Lost Shipments

In case your order is damaged or lost during transit, please contact our customer service team within 7 days of receiving the shipment. We will assist with a replacement or refund.

9. Customs and Duties

At Enfant Organic, we are committed to delivering our premium organic baby skincare across Dubai, Abu Dhabi, the Sultanate of Oman, and the wider GCC region. For our international customers, please note that any local customs duties, VAT, or import taxes are the responsibility of the recipient.

To ensure a smooth delivery of your dermatologically tested baby products, we recommend reviewing your specific country’s import regulations before finalizing your purchase. Whether you are ordering from Muscat or outside the UAE, we strive to make the process as transparent as possible so your baby can start enjoying their "Safe & Soft" essentials without delay.

10. Cancelation Policy

Orders can be cancelled within 12 hours of placement, provided the order has not yet been dispatched. To cancel your order, please contact our customer support with your order number and reason for cancellation.